Budget hacks: how to avoid bill shock in four easy steps

You’ll be surprised how easy it is to consolidate your essentials with a single provider to easily manage your household costs.

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4 min read
While it’s impossible to eliminate bills entirely, more households are streamlining the number of bills they receive from different providers by consolidating their essentials services.

By consolidating services like gas, electricity, mobile and internet with a single provider, this not only reduces the chance of oversight – it also gives you the opportunity to enjoy customer bonuses and potentially save money.

Here are four ways to stay smart and avoid bill shock.

1. Paperless future

Paperless invoices are not only better for the environment – they’re better for your peace of mind. Instead of shuffling through old documents while trying to remember if you have or haven’t made the payments, ecommerce now allows for a more user-centric experience with on-demand statements.

Easy-to-monitor mobile apps – like the AGL app – ensure you’re never more than a few clicks away from clarity on where you stand.

If you’re a meticulous bill keeper, you can download your statements and save them to your personal computer or external drives and store them for safe keeping. It’s also worth noting that it’s common for providers to keep billing statements on their end, so you can securely backtrack and recover any files you may need.

2. Check your payment options

Make paying your bills simpler with direct debit, which ensures that your bills are paid on time, every time without you having to lift a finger.

Scheduling regular payments – much like a Netflix or Spotify subscription – makes it easy to make monthly payments from your nominated account to your essential service provider.

Payment options may include a deposit from your bank account or a credit card, via your financial institution.

It only takes a few minutes to set up, and is also easy to cancel, should your preferences change. If you’re an AGL energy customer, you can find a complete list of AGL’s payment options here.

When help is required

Because life doesn’t always go to plan, AGL has a range of options to help with short-term payment relief you may need on current or future bills.

AGL offers a range of payment help, including online tools to arrange a payment extension for your bill. Eligible customers are able to apply for payment extension in the Billing tab in My Account by selecting ‘I can’t pay my bill this time’. An AGL representative will then contact you help you and tailor a solution based on your personal circumstances.

You can find more information in the AGL FAQs, and can also reach out to AGL via Messaging in My Account or the AGL app.

Woman paying her bills online on a laptop

3. Planning and reminders

If you would like to remain a little more hands-on, and enjoy the autonomy of ‘pushing the button’ on payments yourself, inserting planning and reminders in your monthly schedule may be the best way forward for your financial planning.

There are various ways to increase your bill visibility, from setting up push notifications through the AGL app– which appear on your smartphone or tablet – to email alerts, which are automated and sent to your inbox.

These also help to prepare you for the upcoming payment, so you can ensure your nominated account has sufficient funds prior to your payment deadline.

4. Consolidate your providers

Many providers offer special bundle deals, which allow you to consolidate your services and potentially save more. AGL now provides your essentials in one place, plus a discount is applied on your internet or mobile plan when you combine an internet plan with your AGL energy.

And that’s not all – because we know a sustainable future matters to you, we also offer certified Carbon Neutral options on our mobile and internet plans, so you can enjoy being connected knowing you’re helping to support a better tomorrow.

The greatest advantage of consolidating – outside of the discounts and access to special rates – is that you are now dealing with a singular provider. Connecting your essentials in one place – such as electricity, gas, internet and mobile – is often much easier to manage financially, plus it serves to streamline communication should you have any enquiries and makes managing the account more straightforward.


Now all in one place

Save on your internet plan when you combine with AGL energy.

Learn more

Discount on internet plans: appears on your AGL Telecommunications bill. If you leave your energy plan(s), the discount will no longer apply from the end of your billing period.