Innovation that helps make your life better

At AGL, we continue to innovate to create experiences that provide you choice, value and convenience.

7 min read
For over 180 years, AGL has been innovating to improve customers’ lives. Whether that be lighting Australia’s first gas streetlamp, investing in renewable energy sources or helping you manage your home energy, we deliver essential services in innovative ways.

In 2020, Canstar recognised our Electric Vehicle and our Bring Your Own Battery plans. Both were announced as winners of the Canstar Blue Innovation Excellence Awards. But what does this mean for you?

As an AGL customer, you get access to plans and tools that deliver some of the most innovative solutions in the market.

Making innovation more accessible

Not only do we invest in large-scale energy generation and technology, but we’re also making innovative products and services available in your home or business, to give you more control over your energy.

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One way we do this is through our demand response program, Peak Energy Rewards, which rewards customers for reducing their energy usage during certain periods of peak demand, to help improve grid stability.

Another way is our Energy Coach online tool that gives you personalised tips in minutes that could help you save on your home energy bills. Energy Insights goes that next step further, using smart meter data to estimate your energy consumption each month and provide a breakdown.

Our energy customers were the first in Australia to be able to access and control their energy account via Amazon or Google devices using the AGL Voice Assistant.


Innovating isn’t just about convenience, but also about sustainability. So we’re working towards a low-carbon future through our Virtual Power PlantElectric Vehicle Plan and Subscription Service, as well as our Climate Active certified Carbon Neutral program, with options available on all AGL electricity and gas plans.

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As an AGL customer, you get all together great value. It's why Aussies choose us.

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